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Help Topics
Refund Policy
Legal Disclaimer
Items may be returned 7 days upon delivery after first contacting us within 24 hours of receiving the product in a damaged, or unsatisfactory condition. If 7 days have gone by since your purchase was received we will not be able to offer you a refund or exchange.
For quality used items please contact us within 24hours upon delivery. If 24 hours have gone by since your purchase was received we will not be able to offer you a refund or exchange.
The Baby General Store quality checks all products before they are shipped to the customer . For a return to be qualified for a refund, the merchandise must not be worn, altered, or washed and be free of makeup, stains, deodorant or wear and must be sent back in the same condition as you received it. It must also be in the original packaging with all tags still attached. We do not accept returns for swimwear, or intimate apparel.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. If you are rejected, the merchandise will be sent back to you.
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